At 920kr, we believe that gaming should always be a source of entertainment — never stress, financial strain, or harm. Our Responsible Gaming programme gives Pakistani players the tools, knowledge, and support they need to stay in control and enjoy the platform safely.
Responsible gaming is not just a compliance checkbox at 920kr — it is a core part of how we operate. We understand that for many players across Karachi, Lahore, Islamabad, Faisalabad, and the rest of Pakistan, online gaming and sports betting are a leisure activity enjoyed after work or during a cricket match. Most players keep it recreational, set a budget, and walk away when the fun stops. That is exactly how it should be.
But we also know that for some players, gambling can shift from entertainment to a problem. The excitement of PSL betting, a winning baccarat streak, or a slot bonus round can sometimes lead to chasing losses or spending more than intended. 920kr takes this seriously. Our Responsible Gaming tools are built into the platform and available to every registered player at no cost, no judgment, and with full confidentiality.
This page explains the tools available to you, how to recognise early warning signs of problem gambling, and how to get help if you or someone you know needs it. We encourage every 920kr player to read this page and use the tools proactively — not just when things get difficult.
Problem gambling does not always look the same in every person. It can develop gradually, and by the time it becomes obvious, it may already be causing real harm. 920kr encourages all players to check in with themselves regularly. Below are some of the common warning signs:
If you recognise even two or three of these signs in your own behaviour, we strongly encourage you to use 920kr's self-management tools outlined in the next section, and to consider reaching out for professional support.
Ask yourself these questions honestly. If you answer "yes" to more than two, consider taking a break or using our limit-setting tools.
2+ "Yes" answers? Consider setting deposit limits or requesting a cooling-off period through our 24/7 support. There is no shame in asking for help — it is the smart move.
920kr gives every registered player access to a full suite of responsible gaming tools — all free, all confidential, and all available immediately through your account or via our support team.
Set a daily, weekly, or monthly cap on how much you can deposit into your 920kr account via JazzCash, EasyPaisa, HBL, or any other payment method. Limit reductions take effect immediately. Limit increases have a mandatory 7-day cooling-off period before activation.
Set a maximum session duration. When your session reaches the limit you chose, 920kr will display a reminder and, if you opt in, automatically log you out. This helps prevent extended unplanned play sessions, especially during long PSL match nights.
In addition to deposit limits, you can set maximum single-bet or total-wager limits across all 920kr game categories — casino tables, slots, cricket markets, Callbreak Quick, and Big Hammer. Keeping stakes capped to what you can genuinely afford to lose is a cornerstone of responsible play.
Need a short break? A cooling-off period temporarily suspends your ability to place bets or make deposits for a defined period — from 24 hours up to 6 weeks. Your account remains accessible for reviewing history and withdrawing available funds. Contact our support team to activate a cooling-off period instantly.
Self-exclusion fully closes your access to the 920kr platform for a minimum period of 6 months, with options extending to 1 year, 3 years, or permanently. During the exclusion period, 920kr will block all marketing communications to you and reject any re-registration attempts. This is a serious step and one 920kr takes every measure to enforce. Reach out to our 24/7 live chat or email to initiate self-exclusion immediately.
Your 920kr account dashboard shows a full, transparent history of your deposits, withdrawals, wagers, wins, and losses in PKR. Reviewing this honestly is one of the most effective self-management steps. Reality check notifications can also be enabled to pop up at set intervals during a session showing your current session profit or loss.
🙋 How to Activate Any Tool: All responsible gaming tools can be requested 24/7 through the 920kr live chat widget or by emailing [email protected]. Protective measures like deposit limit reductions, cooling-off periods, and self-exclusion are applied immediately upon request — no delays, no questions asked.
Self-exclusion is one of the most powerful tools available. Here is how to request one in four straightforward steps.
Reach out via the 24/7 live chat on 920kr.net or email [email protected]. State clearly that you would like to request self-exclusion.
Select the exclusion period that suits your situation: 6 months, 1 year, 3 years, or permanently. All options are taken equally seriously.
Our team will verify your account identity to ensure the exclusion is applied to the correct player profile. This takes only a few minutes.
Your account is locked immediately. All marketing communications stop. Any available balance can be withdrawn within 30 days of the request.
⚠️ Important: Once a self-exclusion is active, 920kr will not reinstate your account until the chosen exclusion period has fully elapsed, and only after a mandatory cooling-off review. Attempting to re-register under a new account during an active self-exclusion period is a breach of 920kr's Terms & Conditions and any such account will be immediately closed.
These are not just promises on a page — they are enforced practices built into how 920kr operates every single day.
920kr verifies age during registration using CNIC, passport, or national ID documentation. We do not allow any player under 21 to access betting, casino games, or any real-money feature of the platform. Period.
Players who have activated cooling-off periods, deposit limits, or self-exclusion are immediately removed from all 920kr promotional communications. We will not send bonus offers or re-engagement messages to players who have indicated they need a break.
When you contact 920kr's support team about a responsible gaming matter, our staff are trained to assist without pressure, judgement, or any attempt to keep you playing. Your wellbeing comes before any commercial consideration.
Your account history shows all transactions clearly in Pakistani Rupees (PKR). No confusing credits or point conversions that mask real money spent. What you see is exactly what you have deposited, wagered, won, and lost.
920kr's platform monitors for unusual betting patterns — such as rapid loss chasing, sudden large deposit spikes, or extended uninterrupted sessions — and may proactively reach out to affected players to offer responsible gaming resources.
920kr aligns its responsible gaming practices with internationally recognised frameworks including those published by GamCare, Gamblers Anonymous, and the Responsible Gambling Council. We continuously review our tools against these standards.
Responsible gaming starts with awareness. If you are ready to set limits, take a break, or simply want to review your account activity, our support team is available around the clock. 920kr is here to help you enjoy the platform safely — every session, every bet, every time.
🔞 21+ only. Gambling can be addictive. Please play responsibly and within your means.